I was at my work place last Saturday and business was a bit quite there were not much sales. During the winter time it is often quite so somehow feel tired especially if it is a long shift. On Friday the unite manager called me to let me know that we are not going to serve hot during as our coffee machine was broken and an engineer supposed to come and fix it on Saturday morning, therefore we have to notify our customers and we put notice in a place that passer can see it easily and to advice our customers. Even though we put easily viewed notification customers keep asking for a hot drink and I have to respond politely that currently coffee machine was not working and apologizing for any inconvenience caused. Then I started to count between the customers will respond to the notification or customers who fail to notice the advice. Almost three quarters of customers fail to see clearly marked notice. So how often we do that, did we see what we like to see but not seeing the actual thing? How many of us trust our eyes? Some times our eyes can deceive us and they let us see what we want to see. Psychologists called it as a motivational perception and it is often influenced by many other factors in which things they can keep and occupy our brine busy.
sghilazghi 